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Good Communication

Good Communication

  • Coach Maxilife
  • Category: Communication Skills
  • Review
About the Course

Objective

  • Employees know and understand how to communicate effectively.
  • Employees understand how to communicate effectively.
  • Be a skilled listener.

Overview

Research findings indicate that 70% errors in the workplace are the result of miscommunication. This highlights the important role of communication in a company’s performance.
Communication is a skill that every employee must possess. Having good communication skills is not just a matter of knowledge; it must also be practiced so that it becomes a habit and part of the company culture.
Communication skills can be improved through training from experienced mentors/trainers (practitioner).

Training Duration

3 hours of intensive training

Content

  • Pillars of Communication: Verbal, Vocal, Visual
  • Basic Principles of Communication
  • The Trilogy of Effective Communication
  • Principles of Productive Communication
  • Developing Active Listening Skills
  • Strategies for Listening to Feedback and Criticism

Participants

  • Marketing / Sales / Frontline Staff
  • Back Office / Operations
  • Middle and Top Management

Investment

Corporate (Maximum of 30 Participants).
There is an additional fee for adding participants.


Hubungi Maximum Life Group untuk konsultasi manajemen, training komunikasi, dan pelatihan SDM di Semarang bersama mentor Ester Minarni

 
What Will You Learn?

Understanding the principles of effective and productive communication

Mastering the pillars of communication: verbal, vocal, and visual

Improving active listening skills

Giving and receiving constructive feedback

Adapting communication to different generations and work styles

Using Persuasive Communication to Improve Performance

Course Curriculum

The Power of Communication in the Workplace
Participants understand the role of communication as a key foundation for improving individual and team performance in the workplace.

  • Communication as a Driver of Performance

Understanding Communication Styles
Participants learn to recognize various communication styles and understand their own personalities and those of others when interacting.

Effective Verbal and Nonverbal Communication
Participants understand the importance of verbal and nonverbal communication in conveying messages clearly and professionally.

Active Listening Skills
Participants are trained to be active listeners so they can fully understand messages and reduce miscommunication.

Handling Miscommunication and Conflict
Participants understand the causes of miscommunication and how to manage conflicts professionally.

Communication Across Generations
Participants understand the differences in communication styles across generations and how to bridge those gaps.

Giving and Receiving Feedback Effectively
Participants learn techniques for giving and receiving constructive feedback.

Building High-Performance Team Communication
Participants understand how to build communication that fosters high-performance teamwork.

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Maxilife

23 Courses 1 Student
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